Administrative Support/Services
I have
the ability to bring people together to advance and
accomplish business goals and objectives. This includes
planning, organizing, staffing, leading, coordinating,
controlling and motivating people. I provide a high-level
of administrative support with my skills in conducting
research, preparing statistical reports, responding to
information requests and performing clerical functions. My
administrative experience coupled with a marketing
background enables me to adapt to new environments,
multi-task and remain flexible with a strong focus on
interpersonal communications and service delivery.
Administrative Service Manager Functions:
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Served as office manager for the marketing department.
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Supervised the administrative assistant while directing
and coordinating supportive services for the department.
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Developed and produced website and project newsletter;
enhanced website using internet marketing techniques and
search engine optimization.
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Provided training and outreach presentations to the
community - over 30+ community events annually.
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Chaired and coordinated activities to support
volunteers, parents and youth involvement in project
activities.
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Planned, administered and controlled marketing budget
for contracts, media, printing and office supplies.
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Developed and implemented a strategic marketing plan
that included setting goals and deadlines to support
marketing activities.
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Developed tracking database, digital filing system,
analyzed internal processes, and developed policies and
procedures for community events.
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Prepared operational reports and schedules to ensure
accuracy and efficiency of annual community outreach
activities; planning and implementation of a 400+
participant community event; handled expenses and
revenue for all events; negotiated contracts for media
outreach, vendors and collateral materials.
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Supervised the work of office staff and volunteers to
ensure adherence to quality standards, deadlines, and
proper procedures.
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Evaluated employees’ job performance and conformance to
regulations and recommended appropriate actions as
needed.
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Coordinated travel plans to national conferences.
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Strong technical support
skills in Microsoft Office Suite and Desktop Publishing.
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